AI Audit
We spend a day with the people who do the work, watch each process run, and count what it costs you. You get a written plan: what is worth fixing, what each fix would cost, what it would save, and what is not worth doing at all.
$750 for one process · $4,500 for the whole business · credited toward any build
From our most recent audit
Orders put on hold before print, about one in seven. At fifteen minutes each that is one person’s entire working day, every day, spent on holds.
A year of product sales running on one spreadsheet and one person, with every sale typed in five separate times.
Builds recommended, in order. Each came with a fixed price, a timeline and a test the owner could hold us to, and any one could start alone.
A direct-mail and marketing group. Names removed. The hold count came from their customer-service lead; the fifteen minutes was our assumption, labelled as one, and the plan measured it in week one before anyone relied on it.
What you get
Most AI audits end with a slide deck. Ours ends with the problem in your people’s words, the cost in your numbers, and a price for fixing it. Every figure says where it came from.
“It is just hard to look at for countless hours per day.”Customer-service lead, on the approval page
| Measure | Value | Source |
|---|---|---|
| Orders per day | 210–270 | Reported · counted |
| Orders on hold per day | ~35 | Reported |
| Staff minutes per hold | 15 | Our assumption |
| Hours a year spent on holds | ~2,200 | Computed |
| Reporting available today | None | Observed |
What we would build: a new approval page with seven automatic checks on every job before a person opens it. Fixed price, six weeks, pays for itself if it removes a third of the hold time.
Excerpt, lightly edited. Names removed.
Two ways to start
For owners who know where the pain is and want to know whether AI can fix it. You pick the workflow; we follow it end to end.
For owners who want to see the whole business at once: operations, customer service, sales, billing and the books.
CreditThe full audit fee comes off your first build with us if it starts within 90 days. You don’t have to build anything with us. The report is yours either way.
How it works
We agree which process or how much of the business to look at. If an audit won’t help you, we’ll tell you on the call.
We sit with the people who do the work and time each step. We only need read access to your systems and we don’t change anything.
We walk you through the written report and every number in it, including the ones that argue against building.
Build it with us and the fee is credited. Hand the report to someone else, or change nothing. All three are fine.
Read it knowing we build
“We build these for a living. Read every recommendation in this document knowing that Norse AI benefits if you act on it.”First page of every Norse AI audit report
Questions
No. The report is yours to act on however you like. The credit is there so that, if you do build with us, the audit costs you nothing.
Either. We prefer in person because we learn more by watching the work than by hearing it described. Within 150 miles of Marshall, Missouri, travel is included. Beyond that we bill travel at cost and agree the amount with you first.
A few hours with the people who run each process and read access to the systems they use. We send a short list of what to have ready a week before we arrive.
We only look at your systems with read-only access and don’t change anything during the audit. What we see stays between us, and nothing identifiable about your business appears in our marketing without your written permission.
Then we’ll say so, and we’ll tell you we built Bookhand for exactly that, alongside whatever else would work for you. You get the same honest comparison either way.
If you already know which process hurts, start with the $750 audit. If you want to know where to begin, or you have several teams, the full audit is the better fit. We’ll help you choose on the call.
Tell us what’s taking your team’s time. If an audit is the right next step, we’ll set a date. If it isn’t, we’ll tell you what we’d do instead.